Customers with camera cards must still obtain new photos
Harrisburg, PA – The Pennsylvania Department of Transportation (PennDOT) announced today that PennDOT will use existing photos on file for customers who renew their driver's license and identification card.
"Using a customer's existing photo will help limit the number of people in our driver and photo license centers, and by extension, help reduce the risk of spreading COVID-19," said Acting PennDOT Secretary Yassmin Gramian. "This new process is not only a convenience, but it will help to keep our customers and staff safe."
All customers who renew their driver's license or photo ID card online or through the mail will receive a new product using the most recent photo of that individual that exists in PennDOT's system. No camera cards will be issued to these customers, and they will receive their new product by mail within 15 days. The renewal process is complete when the final product is received.
Non-commercial driver's license and photo ID card holders may renew their product online, providing there are no corrections or changes other than a change of address, by visitingwww.dmv.pa.gov. Both non-commercial and commercial drivers may renew their products through the mail.
Individuals who renewed their product on or before May 10, 2020 will receive a camera card in the mail and will need to visit a PennDOT Photo License Center to obtain an updated photo. Additionally, non-U.S. citizens must also visit a driver's license center in person to complete a transaction. For a list of reopened locations, visit www.dmv.pa.gov.
Expiration dates on driver's licenses, photo ID cards, learner's permits and camera cards scheduled to expire from March 16, 2020 through May 31, 2020, have been extended until June 30, 2020.
A Pennsylvania driver's license is valid for four years, expiring on the day after the driver's birthday. PennDOT will continue to send an Invitation to Renew to each driver three months prior to license expiration. Individuals age 65 or older have the option of renewing their license every two years, instead of the standard four years.
If a customer's license is nearing expiration and they were planning to get a REAL ID at their time of renewal, they can renew their license or ID and get a standard, "NOT FOR REAL ID PURPOSES" product. The issuance of REAL ID is currently suspended as a mitigation effort in preventing the spread of COVID-19. The U.S. Department of Homeland Security has extended the REAL ID enforcement deadline until October 1, 2021.
Once REAL ID issuance has resumed, customers with a non-REAL ID product can upgrade to a REAL ID and their new product will include any time remaining on their current product, plus an additional four years – customers won't "lose" time that they've already paid for, and after the initial REAL ID product expires, there is no additional fee (beyond regular renewal fees) to renew a REAL ID product.
Driver and vehicle online services at www.dmv.pa.gov are available 24 hours a day, seven days a week and include driver's license, photo ID and vehicle registration renewals; driver-history services; changes of address; driver license and vehicle registration restoration letters; ability to pay driver license or vehicle insurance restoration fee; and driver license and photo ID duplicates. There are no additional fees for using online services.
PennDOT will continue to evaluate these processes and will communicate any changes with the public.
More COVID-19 information is available at www.health.pa.gov. For more information, visit www.dmv.pa.gov or www.PennDOT.gov.
MEDIA CONTACT: Diego Sandino, 717-645-8296 ordsandino@pa.gov
EDITOR'S NOTE: Media are encouraged to honor the following guidelines to protect PennDOT's Driver License Centers and Photo License Centers customers and employees.
- Please refrain from entering a driver license center or photo center to photograph, record or interview PennDOT staff or customers. Please use the media contact information above if you should have additional questions or requests.
- Follow social distancing guidelines, remaining at least six feet away from any other individual.
- Respect the wishes of PennDOT customers who do not want to be photographed, recorded, or approached outside our locations.
- Direct all questions to the Media Contact or PennDOT Press Office, as Driver License Center staff will be focused on assisting customers.
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