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PA Department of Education, PHEAA Share Best Practices for Reconnecting with Student Loan Servicers

08/11/2023

Harrisburg, PA - Today, the Pennsylvania Department of Education (PDE) and the Pennsylvania Higher Education Assistance Agency (PHEAA) shared best practices for borrowers to reconnect with their student loan servicers. Billing for federal student loans is set to resume on September 1, 2023, and interest will also start accruing on that date. Payments will not be due until the following month.

“We at PDE and PHEAA want to make this transition as easy as possible,” said Secretary of Education Dr. Khalid N. Mumin. “Now is the best time for borrowers to start making a plan for student loan payments, if they haven’t already. We encourage borrowers to follow these best practices so they can be fully prepared when payments restart.”

Best Practices for Reconnecting with Your Student Loan Servicer:

  • Log in. Use your FSA ID to log into StudentAid.gov.
  • Confirm. Confirm your student loan servicer.
  • Update. Log into your student loan servicer account and update your contact information.
  • Setup. Decide which repayment options work best for you and enroll in automatic payments.
  • Review. Review payment due dates and the amount due.

“We encourage borrowers to take the time now to follow these steps and reconnect with their student loan servicer,” said Senator Wayne Fontana, Chairman of the PHEAA Board of Directors. “By postponing any action until September 1 or later, they encounter unexpected issues that could have easily been avoided by being proactive. We want repayment to be as smooth as possible for borrowers.”

Borrowers are encouraged to check the Student Loan Repayment Toolkit, developed by the National Association of Student Financial Aid Administrators (NASFAA), for more helpful information and tips.

For more information on the Pennsylvania Department of Education, please visit PDE's website or follow PDE on InstagramFacebookTwitterYouTube, or Pinterest.

 

MEDIA CONTACT: Taj Magruder, tmagruder@pa.gov

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